ELECTRONIC BENEFIT TRANSFER CUSTOMER SERVICE | WINNESHIEK COUNTY DEPARTMENT OF HUMAN SERVICES

2307 U.s. 52, Decorah, IA 52101

Eligibility

Iowa resident EBT card users

Required documents

Last four digits of social security number, birthdate, and Iowa EBT card number (the raised set of numbers on the front of the card)

Hours

24 hours/day, 7 days/week

(800) 359-5802

Voice

https://dhs.iowa.gov/food-assistance

[email protected]

Application process

Using a touch-tone phone, call for information

Fees

None

Service area

Winneshiek County, Iowa
Allamakee County, Iowa
Howard County, Iowa

Description

Electronic Benefits Transfer Customer Services provides customer service for EBT cards including choosing PIN for first Iowa EBT card; changing PIN number; account balances; recording of last 10 transactions; reporting a problem with account; ask a question about using the EBT card; and reporting a lost, stolen, or damaged card.

What's Here

Food Stamps/SNAP Fraud Reporting EBT Card Services Food Stamps/SNAP Appeals/Complaints

Providing organization

WINNESHIEK COUNTY DEPARTMENT OF HUMAN SERVICES

Winneshiek County Department of Human Services provides services to ensure the social and physical welfare of Winneshiek, Howard, and Allamakee County residents