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MANAGED CARE OMBUDSMAN PROGRAM | OFFICE OF THE STATE LONG-TERM CARE OMBUDSMAN

Jessie M. Parker Building, 510 East 12th Street, Suite 2, Des Moines, IA 50319

Eligibility

Open to any Medicaid member residing in a long-term care facility or receiving services through a HCBS waiver

Required documents

None

Hours

Mon-Fri 8 am-4:30 pm
https://hhs.iowa.gov/programs/programs-and-services/aging-services
[email protected]

Languages

English

Application process

None

Fees

None

Service area

Iowa

Description

Offers to advocate for the rights and needs of Medicaid managed care members in Iowa who live or receive care in a health care facility, assisted living program or elder group home, as well as members enrolled in one of Medicaid's home and community-based services (HCBS) waiver programs (AIDS/HIV, Brain Injury, Children's Mental Health, Elderly, Health and Disability, Intellectual Disability and Physical Disability).

Providing organization

OFFICE OF THE STATE LONG-TERM CARE OMBUDSMAN

Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities.