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LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP) | COMMUNITY CONTACTS

151 West Lincoln Highway, Suite E, Dekalb, IL 60115

Eligibility

Must be a resident of DeKalb or Kane County and meet income guidelines, or be an individual who participates, or has family members who participate, in certain other benefit programs, such as SNAP, SSI, TANF, automatically meets the eligibility requirement

Required documents

Proof of all gross income for the last 30 days (paystub, check showing a fixed income amount (e.g. SSA, VA, DHS benefits) or other proof of documentation for any income source), copy of most recent bill for heating and/or electric bill issued within the last 30 days (if energy is directly paid for), Social Security card or ITIN, residents without an ITIN or SSN can still apply and their local administering agency will advise accordingly, copy of rental agreement (if renting) showing that heating utility(ies) is/are included, the monthly rental amount, and landlord contact information, proof the household received TANF or other benefits, such as Medical Eligibility or SNAP, if receiving assistance from the Illinois DHS

Hours

Mon 8 am - 4:30 pm Tue 8 am - 4:30 pm Wed 8 am - 4:30 pm Thu 8 am - 4:30 pm Fri 8 am - 4:30 pm
(847) 697-8800

Voice - Main | Weatherization and Housing

(847) 697-4400

Voice - Main | LIHEAP Program

https://www.cci-hci.org/liheap/
[email protected]

Languages

English, Spanish

Application process

Call to schedule an appointment, last day to apply online August 1st 2025, after this date applications can still be submitted through a local administering agency until funding is exhausted, applicants will receive a 7-digit "Application ID" , that can be used to obtain the state of their application, after application has been submitted, it can take up to 30 days to process, wait for a letter from the local administering agency to confirm eligibility.

Fees

None

Service area

Dekalb County, Illinois
Kane County, Illinois

Description

Provides energy assistance for eligible low income families in which a benefit is paid directly to the utility companies on behalf of eligible households, or directly to renters if the utility costs are included in their rent.

Some applicants may qualify for the Percentage of Income Payment Plan (PIPP), where an eligible client pays a percentage of their income, receives a monthly benefit towards their utility bill, and receives a reduction in overdue payments for every on-time payment they make by the bill due date. Contact for more information.

If the homeowner's furnace is not working or is dangerous or emitting carbon monoxide into the household, LIHEAP may be able to provide a furnace repair or replacement. Contact for more information.

Providing organization

COMMUNITY CONTACTS

Provides critical support programs for those in need.