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MEDICAID TRANSPORTATION | ILLINOIS DEPARTMENT OF HEALTHCARE AND FAMILY SERVICES

201 South Grand Avenue East, Springfield, IL 62763

Eligibility

Open to Illinois Medicaid recipients (only eligible for assistance through their own provider)

Required documents

Varies by service

Hours

Mon 8:30 am - 4:30 pm Tue 8:30 am - 4:30 pm Wed 8:30 am - 4:30 pm Thu 8:30 am - 4:30 pm Fri 8:30 am - 4:30 pm
(866) 460-0913

Voice - Alternate | IBCCP Eligibility Unit

https://hfs.illinois.gov/medicalclients/medicaltransportationnonemergency.html
[email protected]

Languages

English

Application process

Each program has its own contact to schedule rides; Rides typically require 72 hours advance notice; Visit website for specific contact information for each provider

Fees

None

Service area

Illinois

Description

Each Illinois Medicaid Provider provides transportation to doctor's appointments. Some providers may also provide trips to places like pharmacies, WIC clinics, nursing homes, or other health-related programs. Some providers may provide transportation assistance in the form of bus passes, and some may provide mileage reimbursement for trips to doctor's appointments.

Providing organization

ILLINOIS DEPARTMENT OF HEALTHCARE AND FAMILY SERVICES

Helps Illinoisans access high quality health care and fulfill child support obligations to advance their physical, mental, and financial well-being.