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INFORMATION AND ASSISTANCE | NORTHWESTERN ILLINOIS AREA AGENCY ON AGING

Offers Information and Assistance services to provide older adults and their caregivers with vital information on available programs, services, and benefits.

Professionally trained staff assists individuals with navigating a wide range of resources, including healthcare options, financial aid, and support services.

Whether over the phone, in the office, or through virtual consultations, the Information and Assistance service ensures that seniors and caregivers can receive personalized guidance to address their needs and concerns.

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Physical Address

1111 South Alpine Road, Rockford, IL 61108

Hours

Mon 8 am - 4 pm; Tue 8 am - 4 pm; Wed 8 am - 4 pm; Thu 8 am - 4 pm; Fri 8 am - 3 pm;

Fax

(815) 226-8984

Application process

Varies by program

Fee

No fees for services

Required documents

Varies by service

Eligibility

Open to adults 18-59 with disabilities and adults age 60+

Languages

English, Spanish

Service area

Carroll County, Illinois Boone County, Illinois Whiteside County, Illinois Lee County, Illinois Ogle County, Illinois Dekalb County, Illinois Winnebago County, Illinois Jo Daviess County, Illinois Stephenson County, Illinois

Agency info

NORTHWESTERN ILLINOIS AREA AGENCY ON AGING

Empowers older adults and their families to live with dignity, independence, and safety through access to high-quality services and resources.