QUALITY OF CARE COMPLAINTS | LIVANTA, LLC

Bfcc-qio Program - Livanta Llc, Po Box 2687, Virginia Beach, VA 23450

Eligibility

Open to Medicare Beneficiaries, or family members, care givers, or advocates of a Medicare beneficiary

Required documents

Medicare card or number

Hours

Mon 9 am - 5 pm Tue 9 am - 5 pm Wed 9 am - 5 pm Thu 9 am - 5 pm Fri 9 am - 5 pm Sat 10 am - 4 pm Sun 10 am - 4 pm

(240) 712-4300

Voice

(888) 755-5580

Voice

https://www.livantaqio.cms.gov

[email protected]

Languages

English

Application process

Call for information

Fees

None

Service area

Iowa
Nebraska

Description

Assists with filing complaints regarding the quality of healthcare provided to Medicare beneficiaries.

If a patient is not happy with the quality of care they received, they have a right to file a complaint. Livanta will review the complaint and a Livanta Physician Reviewer will determine if mistakes were made or determine if the patient received poor quality healthcare.

What's Here

Medicare

Providing organization

LIVANTA, LLC

Helps Medicare beneficiaries file an appeal to dispute their discharge from a hospital, provides case review services to file a complaint, and helps resolve issues relating to care.