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SHIIP (SENIOR HEALTH INSURANCE INFORMATION PROGRAM) | IOWA INSURANCE DIVISION

SHIIP provides information and assistance to people on Medicare. Trained, knowledgeable staff and volunteers provide one-on-one counseling and information about Medicare and other health insurance options depending on individual circumstances.

To find local SHIIP representatives, visit https://shiip.iowa.gov/find-a-shiip-counselor

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SENIOR HEALTH INSURANCE INFORMATION PROGRAM (SHIIP) | MERCYONE GENESIS

Volunteers give information to help older Iowans understand Medicare benefits and rights, assess needs to make choices about health insurance, compare Medicare supplement and long-term care insurance policies, organize medical bills and Medicare statements and file claims, and find assistance from other agencies including Medicaid when appropriate.

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SHIIP - SENIOR HEALTH INSURANCE INFORMATION PROGRAM | CCSI CASE COORDINATION

Provides comprehensive insurance counseling for Medicare or Medicaid eligible beneficiaries and their caregivers who may be new to or have questions about Medicare and Medicaid. Can also provide information and guidance to those who need assistance with claims and appeals, choosing appropriate health insurance coverage, subsidies or Medicaid to help afford Medicare premiums and copay costs.

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SHIIP | CROSSROADS OF PELLA

Provides information and assistance to people on Medicare. Trained and knowledgeable staff and volunteers provide one-on-one counseling ad information about medicine and other insurance options depending on individual circumstances.

Welcome to Medicare Seminars are also available. They are free and typically held in May and September.

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SHIIP COUNSELING | FAMILY RESOURCE CENTER GUTTENBERG MUNICIPAL HOSPITAL CAMPUS

SHIIP stands for Senior Health Insurance Information Program, a service of the State of Iowa. SHIIP and its volunteers provide free-of-charge counseling and information to people with questions about Medicare, Medicare supplement insurance, long term care insurance, and other health insurance.

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SHIIP (SENIOR HEALTH INSURANCE INFORMATION PROGRAM) | GREATER REGIONAL HEALTH

Provides information and assistance to people on Medicare. Trained, knowledgeable staff and volunteers provide one-on-one counseling and information about Medicare, Medicaid, and other health insurance options depending on individual circumstances.

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SHIIP - SENIOR HEALTH INSURANCE INFORMATION PROGRAM | CCSI CASE COORDINATION

Provides comprehensive insurance counseling for Medicare or Medicaid eligible beneficiaries and their caregivers who may be new to or have questions about Medicare and Medicaid. Can also provide information and guidance to those who need assistance with claims and appeals, choosing appropriate health insurance coverage, subsidies or Medicaid to help afford Medicare premiums and copay costs.

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SENIOR HEALTH INSURANCE INFORMATION PROGRAM (SHIIP) | FLOYD COUNTY MEDICAL CENTER

Offers a free program for seniors and their families. SHIIP counselors can help find answers to questions on Medicare, Medicare supplement insurance, long term care insurance, and other health insurance issues.

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HEALTH INSURANCE INFORMATION | AARP - IOWA

Benefits Outreach Program connects older Americans and their families to public and private benefits that support health and financial security; provides fact sheets for each state, Benefits QuickLINK on-line screening tool that connects people to programs in their community, and Prepare to Care planning guides for families who are, or may soon be, supporting parents and/or older relatives.

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SHIIP - SENIOR HEALTH INSURANCE INFORMATION PROGRAM | CCSI CASE COORDINATION

Provides comprehensive insurance counseling for Medicare or Medicaid eligible beneficiaries and their caregivers who may be new to or have questions about Medicare and Medicaid. Can also provide information and guidance to those who need assistance with claims and appeals, choosing appropriate health insurance coverage, subsidies or Medicaid to help afford Medicare premiums and copay costs.

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SHIIP (SENIOR HEALTH INSURANCE INFORMATION PROGRAM) | JONES COUNTY VOLUNTEER CENTER

Trained volunteers provide SHIIP counseling to individuals on Medicare, Medicare Part D Counseling and long term care insurance.

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SHIIP | UNITYPOINT HEALTH - SAINT LUKE'S HOSPITAL - CEDAR RAPIDS

Provides free informational materials as well as one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims and other related issues.

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SENIOR HEALTH INSURANCE INFORMATION PROGRAM (SHIIP) | CONNECTIONS AREA AGENCY ON AGING

Medicare information and assistance signing up for a Medicare Part D plan.

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SHIIP | IOWA CITY/JOHNSON COUNTY SENIOR CENTER

Provides free informational materials as well as one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims and other related issues.

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SENIOR HEALTH ASSISTANCE PROGRAM (SHAP) | SENIOR SERVICES OF CENTRAL ILLINOIS

Helps sort out the complicated puzzle of Medicare, Medicaid, pharmaceutical assistance, and supplemental health insurance. Certified SHAP counselors can guide seniors to health care plans that include their doctor, cover their medications, and are affordable.

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SHIP - SENIOR HEALTH INSURANCE PROGRAM | NORMAL TOWNSHIP ACTIVITY AND RECREATION CENTER (ARC)

Insurance counseling service for Medicare beneficiaries and their caregivers provided by trained and certified SHIP counselors

SHIP counselors can advise on:
- Medicare
- Medicare Supplement insurance
- Long-term care insurance
- Medicare managed care plans (HMO, PPO, & PFFS)
- Other health insurance
- Prescription drug coverage (Medicare D)
- Filing Medicare and Medicare Supplement claims
- Medicare Supplement and long-term care insurance policies
- Appealing claim denials
- Extra Help (a federal program to assist low-income seniors with Medicare D associated costs)

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SHIIP (SENIOR HEALTHCARE INSURANCE INFORMATION PROGRAM) | UNITYPOINT HEALTH - MARSHALLTOWN

Provides information to individuals from volunteers who explain Medicare, Medicare Part D counseling, and Long Term Care insurance.

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SHIIP (SENIOR HEALTH INSURANCE INFORMATION PROGRAM) | MERCY MEDICAL CENTER - CEDAR RAPIDS

Provides free informational materials as well as one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims and other related issues.

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PEER ADVOCATE PROGRAM | POLK COUNTY SENIOR SERVICES - IOWA

Peer Advocates are volunteers aged 60 and older who provide assistance to seniors, also aged 60 and older, with a variety of needs, concerns, and questions. Services include emotional support and companionship, assistance with the Rent Reimbursement program through DHHS by helping with online or paper form applications (a one-time annual program for eligible individuals), and guidance through the SHIIP program, which includes drug plan, Medicare Advantage, or supplemental plan comparisons, as well as education for new Medicare enrollees.

Can also offer information and counseling on long-term care insurance, helping individuals evaluate benefit plans, select suitable policies, or explore alternatives. While not directly providing meals, they can connect seniors to resources like home-delivered meal programs for those who face challenges in meal preparation or access. Peer Advocates also play a role in senior advocacy, supporting efforts to protect and promote the rights and interests of older adults.

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SENIOR HEALTH INSURANCE INFORMATION | LUCAS COUNTY HEALTH CENTER

Offers general health insurance counseling, long term insurance counseling, and senior health insurance Information by providing free unbiased health insurance information, including Medicare B for seniors.

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SENIOR HEALTH INSURANCE INFORMATION PROGRAM | SOUTH CENTRAL NEBRASKA AREA AGENCY ON AGING

Assists seniors regarding health insurance issues such as Medicare, Medicaid, Medicare supplemental insurance, long term care insurance, group health insurance, etc.

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BENEFITS COUNSELING AND LEGAL ASSISTANCE SERVICES | AGING PARTNERS

Provides benefits counseling and legal assistance services for older adults in need. Services include information on Medicare, Medicare supplemental insurance policies, life, and long-term care policies. Services may also include free legal counseling and representation for older adults ages 60 and older with limited income and limited resources. Legal services are limited to civil elder law, including wills, powers of attorney, and debt issues.

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SHIIP - SENIOR HEALTH INSURANCE INFORMATION PROGRAM | CCSI CASE COORDINATION

Provides comprehensive insurance counseling for Medicare or Medicaid eligible beneficiaries and their caregivers who may be new to or have questions about Medicare and Medicaid. Can also provide information and guidance to those who need assistance with claims and appeals, choosing appropriate health insurance coverage, subsidies or Medicaid to help afford Medicare premiums and copay costs.

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SENIOR HEALTH ASSISTANCE PROGRAM (SHAP) | SENIOR SERVICES OF CENTRAL ILLINOIS

Helps sort out the complicated puzzle of Medicare, Medicaid, pharmaceutical assistance, and supplemental health insurance. Certified SHAP counselors can guide seniors to health care plans that include their doctor, cover their medications, and are affordable.

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SENIOR HEALTH INSURANCE INFORMATION PROGRAM (SHIIP) | CONNECTIONS AREA AGENCY ON AGING

Medicare information and assistance signing up for a Medicare Part D plan.

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